Shipping / Returns

GERMANY
Shipping service provider: DHL
Shipping costs: 3.90€
Free shipping from: 25€
Delivery time: 1-3 business days

SHIPPING ZONE 1
WITHIN EUROPE
Shipping service provider: DHL
Shipping costs: 7.90€
Free shipping from: 80€
Delivery time: 2-5 working days
Countries: Great Britain, France, Italy, Belgium, Netherlands, Austria, Poland, Spain, Sweden

SHIPPING ZONE 2
OUTSIDE EUROPE
Shipping service provider: DHL
Shipping costs: 7.90€
Free shipping from: 100€
Delivery time: 3-7 working days
Countries: Albania, Andorra, Bosnia-Herzegovina, Liechtenstein, Moldova, Monaco, Montenegro, San Marino, Switzerland, Ukraine

SHIPPING ZONE 3
OUTSIDE EUROPE
Shipping service provider: DHL
Shipping costs: €10.90
Free shipping from: 100€
Delivery time: 7-14 working days
Countries: Bulgaria , Denmark, Estonia, Finland, Greece, Ireland, Croatia Hungary, Czech Republic, Croatia, Latvia, Lithuania, Luxembourg, Malta, Portugal, Romania, Slovakia, Slovenia, Norway, Cyprus

  • Shipping to non-EU countries may incur additional costs due to taxes or customs duties. These are payable directly to the competent authorities in the country. They are not part of our invoice when placing an order. Consult local offices for more details.
  • The specified delivery dates can be postponed by local carriers or processing by a customs authority.

RETURNS
Thanks to our own returns portal, you can easily and free of charge cancel your order within 14 days of receipt.
Here you come to the returns portal
Free returns only apply to Germany, Austria and the Netherlands.

Please always check the product description first to find out whether you can return an item or not. For hygiene reasons, we can only accept returned items if they are unopened and unused.