SHIPPING INFORMATION

Bulgaria, Denmark, Estonia, Finland, Greece, Ireland, Croatia, Hungary, Czech Republic, Croatia, Latvia, Lithuania, Luxembourg, Malta, Portugal, Romania, Slovakia, Slovenia, Norway, Cyprus

Shipping costs €10.90
Free shipping from 80€ order value

7-14 working days (DHL)

customs information

Please note that shipments to non-EU countries may incur additional costs due to taxes or customs duties. These fees must be paid directly to the relevant authorities of the respective country and are not part of our invoice when placing an order. You can obtain further information from the relevant local authorities.

The specified delivery dates may be delayed due to local carriers or processing by customs authorities.

Tracking your order:

As soon as your order has been shipped, you will receive an email notification from us with a tracking link. This allows you to track the delivery status of your order in real time.

Delivery address:

Please ensure that your delivery address is correct and complete to avoid delays or issues with the delivery.

Shipping confirmation:

You will receive a shipping confirmation via email as soon as your order is on its way. Also, check your spam folder if you do not find the notification in your inbox.

Secure delivery:

If you are not at home during delivery, the courier may leave a notification and make a second delivery attempt or leave the package at a nearby branch.

Shipping to parcel stations:

"We also offer shipping to parcel stations. Just provide the address of your preferred parcel station during the ordering process. Please don't forget to include the postal number."

Lost or damaged packages:

In the unlikely event that your order is lost or arrives damaged, please contact us immediately so that we can resolve the issue as quickly as possible for you.

Customer service:

Our customer service team is happy to assist you with any questions regarding your order or shipping. You can contact us via email or live chat. You can find all contact details here.