General Terms and Conditions

§ 1 Scope
The following terms and conditions (General Terms and Conditions) apply to all sales contracts that are concluded via our web shop under the domain "".
Contractual partner is:
di1ara GmbH
Schirick 10
41751 Viersen

Managing Director: Veli Avci

Tel.: +49 (0) 175 4484213 (customer support via email only)

§ 2 Subject of the contract
The goods we have placed in our web shop represent a non-binding catalog of goods.

§ 3 Conclusion of contract
The customer can order goods from our goods catalog by confirming the "Add to shopping cart" button in place in their shopping cart if the goods are in stock. By clicking the "Order with obligation to pay" button, the customer submits a binding offer to purchase the goods in the shopping cart. The confirmation of the receipt of the order and the acceptance of the order takes place via automated e-mail immediately after sending the shopping cart. The contract for the purchase of the goods is concluded with this order confirmation.
Before pressing the "Order with obligation to pay" button, the customer can check the contents of the shopping cart and the personal data provided and make changes at any time by selecting the respective Carry out the ordering step and correct input errors.

§ 4 Prices, payment
The prices we quote are gross prices including all statutory price components the applicable sales tax plus shipping costs. The amount of the shipping costs can be found under the menu item "Delivery". The actual shipping costs incurred will be displayed to the customer before the order process is completed. From €25.00, domestic shipping (Germany) is free.
The following payment methods can be selected: Paypal, advance payment (bank transfer) and payment with KLARNA.

§ 5 Right of withdrawal
Customers who are also consumers are entitled to a statutory right of withdrawal in distance selling. Consumers are natural persons who conclude a legal transaction for purposes that cannot be attributed primarily to their commercial or self-employed professional activity. The information on the right of withdrawal, in particular on conditions, deadlines and procedures for exercising the right of withdrawal and the Sample cancellation forms are available under the menu item "Right of cancellation".
The right of cancellation does not apply to contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if the seal after of delivery has been removed. For hygiene reasons, opened and used cosmetics cannot be returned if the type of normal application is directly on the body, such as lipsticks. The customer should therefore consider whether he wants to keep the product before using it.

§ 6 Shipping
The goods we offer will be shipped within 3 working days after receipt of payment. More information on shipping can be found under the menu item "Delivery".

§ 7 Liability for defects
The customer's rights to liability for defects are based on the statutory provisions.

§ 8 Exclusion of liability
Customer claims for damages are excluded, provided they are not claims for damages resulting from injury to life, limb, of health, as well as liability for other damages based on an intentional or grossly negligent breach of duty by us or our vicarious agents. Liability for the breach of obligations remains unaffected, the fulfillment of which enables the proper execution of the contract in the first place and on which Compliance the customer can regularly trust. In the case of a slightly negligent breach of these contractual obligations, we are only liable for the contractually typical, foreseeable damage, unless the customer claims for damages resulting from injury to life, limb or health.

§ 9 Retention of title, offsetting
If the customer is a consumer, we reserve title to the purchased item until the purchase price has been paid in full. If the customer is an entrepreneur exercising his commercial or self-employed professional activity, a legal entity under public law or a special fund under public law, we reserve title to the purchased item until all outstanding claims from the business relationship with the buyer have been settled. The corresponding security rights can be transferred to third parties.
The customer only has the right to offset if the counterclaims have been legally established or are undisputed or recognized by and and are based on the same contractual relationship.

§ 10 Storage of the text of the contract
We save the text of the contract and the customer data required to process the purchase contract, unauthorized disclosure to third parties takes place not us. The data will be deleted after the contract has been completed and the statutory rights to liability for defects have expired. The customer can ask us at any time and via any possible communication channel whether and which data we have stored.

§ 11 Final provisions
All contracts with us are subject to German law to the exclusion of the UN Sales Convention. The choice of law applies to consumers only if this does not restrict consumer-protecting standards in their home country (principle of favourability). For all legal transactions in which a consumer is not involved, our place of business is agreed as the place of jurisdiction.

Status: December 2020