"Customers who are also consumers have a statutory right of withdrawal. Consumers are natural persons who enter into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activities."
-Start of Cancellation Policy-
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
To exercise your right of withdrawal, you must inform us (di1ara GmbH, Schirick 10, 41751 Viersen, Email: contact@di1ara.com, Tel: +49 (0) 175 4484213) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax, or email). You may use the attached sample withdrawal form for this purpose, but it is not mandatory.
To meet the deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of revocation
If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of the return. You only have to pay for any loss in value of the goods if this loss in value is due to handling them in a way that is not necessary for checking their nature, characteristics, and functioning.
-End of revocation-
The right of withdrawal does not apply to contracts for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons if the seal has been removed after delivery.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
At
di1ara GmbH
Schirick 10
41751 Viersen
E-Mail: contact@di1ara.com
"I/We hereby revoke the contract concluded by me/us for the purchase of the following goods/service provision."
Ordered on ( )/ received on ( )
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for paper notification)
Date
(*) Delete as appropriate